Amazing Examples of WhatsApp Chatbots for E-commerce

Tired of losing customers due to not responding on time or lacking sufficient staff? 

The solution is simple 💡 

With a WhatsApp chatbot, you can automate the entire support and sales process while focusing on growing your business.

At YaVendió!, we have helped businesses like yours multiply their sales thanks to the power of AI chatbots on WhatsApp. 

That's why we're presenting 5 real examples of e-commerce chatbots to inspire you and show the benefits of having one for your business.

How do WhatsApp chatbots multiply sales in e-commerce?

First, let's define what a chatbot is.

In simple terms, an e-commerce chatbot is an automated virtual seller that works 24/7 on platforms like WhatsApp, Messenger, your online store, or your website. 

Its strength lies in providing quick and personalized attention, helping your business increase sales, improve customer experience, and reduce operating costs at the same time. 

Sounds good, right? 😉

Get inspired by these 5 examples of WhatsApp chatbots for your business

Check out these 5 examples of WhatsApp e-commerce chatbots that demonstrate the magic a virtual seller can do for you.

Example 1: Cataleya Store Chatbot

Cataleya Store is an online shop offering a variety of products, such as probiotics, hair serum, among others. Besides their website, they let you make purchases via WhatsApp. 

Thanks to their chatbot, customers can easily access the updated product catalogue. This is especially valuable since the website might not reflect real-time stock, preventing confusion.

The virtual seller of Cataleya Store:

• Transforms the purchasing process into a simple and fast experience. 

• Communicates the benefits of each product using a friendly and accessible language.

• Helps the customer feel attended to in a close and natural way.

Example 2: WhatsApp Chatbot of Tenis Originales Guadalajara

Located in Mexico, Tenis Originales Guadalajara specializes in replica G5 sneakers of high quality, with designs identical to the originals but at a more affordable price.

They offer an extensive catalogue with various models and sizes for every taste.

Through interaction with their chatbot, we see it enhances the customer experience by quickly providing the updated stock and recommending products based on customer preferences.

A common problem in any business is when a seller does not accurately answer the customer's inquiries. In this case, when we asked about the product's originality, the chatbot's response is honest and clear, which builds trust.

At YaVendió!, we know many businesses lose customers due to late responses. However, with Tenis Originales, we ensure the artificial intelligence (AI) provides quick and detailed responses to maintain customer interest and streamline the purchasing process.

Example 3: WhatsApp Chatbot of Lolotec

Time for Lolotec, a store specializing in the sale of refurbished iPhones. They buy the devices directly from users and, after thorough quality control, put them up for sale.

In this kind of business, trust is important, as scams are common in this market. 

Here, Lolotec's WhatsApp chatbot creates a secure environment from the first greeting. When the consumer asks about product details, the bot provides precise, agile, and complete information.

When asking about a product like the iPhone 15 that's out of stock, the artificial intelligence simulates the attention of a physical store: It answers questions, provides recommendations, and offers alternatives to the unavailable product.

Additionally, the chatbot guides indecisive customers, offering clear and personalized recommendations, strengthening user trust and fostering loyalty towards the brand.

Finally, availability in an e-commerce is crucial, as many people prefer to shop at night or after work. 

A 24/7 chatbot will help you multiply your sales effectiveness, something that would be costly and difficult to achieve with just human staff.

Example 4: Chatbot of Oh Zsa Zsa

Let's go with Oh Zsa Zsa! This Peruvian brand of women's fashion offers a wide variety of products made with the highest quality national inputs. They always strive to highlight the authenticity and local talent in each of their designs.

For Oh Zsa Zsa, it was crucial for the chatbot to perfectly reflect the brand's personality: friendly and youthful. In this case, using emojis helps reinforce that friendly tone and creates a warm and personal experience for the customer from the welcome message.

As you can see in the example, the bot facilitates quick, accurate, and organized interactions, something crucial when managing an extensive catalog.

While it may seem simple, a good chatbot must be able to anticipate the customer's needs, ensuring a natural conversation flow.

Example 5: Chatbot of Bohr, healthy store.

Finally, we have Bohr, a digital store specializing in the distribution of pharmaceuticals, nutritional and diagnostic supplements - with a particular focus on Santa Natura products.

Their case is special because, being related to health, they have the responsibility of offering the highest quality products and generating total customer trust. 

That's why it's crucial for employees to deeply know every detail of the products they sell. In this context, using chatbots helps significantly reduce the margin of error.

When we ask Bohr's chatbot if one of their products can be ingested at any age, it responds that it will consult with a human specialist to avoid giving a wrong answer.

This is helpful because it does not underestimate human knowledge (especially that of a professional) and prevents a purchase that could have detrimental effects on the customer's health.

Here, the artificial intelligence of their chatbot efficiently handles queries when a specific product is not mentioned, interpreting and correctly linking to the right information. A total success!

Become the next successful business with a YaVendió! chatbot

Just as we've helped hundreds of e-commerce businesses maximize their sales potential, your business could be next! 

At YaVendió!, we ensure your brand retains its essence while our AI chatbot multiplies your sales more effectively than a human, 24/7!

If you want to see how it works, chat with YaVendiosita on WhatsApp and get a free demo 🎁