Notifications
How yavendió! lets you know: the dashboard bell and its notices, the emails about sales and human handoff, on-screen alerts, the new-order sound and browser notifications.
On this page
Where yavendió! lets you know
Bell
Notices about your business, inside the dashboard.
Closed sales and chats that need a person.
On screen
New order and unanswered message.
The bell
The notification bell keeps notices from yavendió! about your business, like the link to connect Shopify, which asks for an action, and your support tickets, when a ticket moves to "in progress" and to "resolved".
| Notice | What it is | Asks for action |
|---|---|---|
| Link to connect Shopify | The link to install yavendió! in your store | Yes: Install now |
| Support ticket | Your ticket moved to In progress or Resolved | No |
| What your customers asked for | Products they asked for that you do not have | No: See what they asked for |
Needs your action
A green notice with Needs your action asks you to do something, like installing Shopify with Install now. The bell turns green and pulses until you open it, and the panel opens on its own once per notice.
What it keeps and for how long
The bell shows only the 30 most recent notices, newest first.
Opening the bell marks nothing: a notice is marked as read when you click it. You can also use Mark all as read.
Some notices expire and then disappear from the bell.
The Shopify link is valid for 7 days. If it expired, request the integration again: a new link is generated.
The bell’s notices about Shopify and your support tickets only exist inside the dashboard: they do not reach you by WhatsApp or by email.
What your customers asked for
When a customer asks in the chat for an item, a size or a color you don't have, or something sold out, yavendió! saves it with that part of the conversation; only requests that are clearly understood count. With 2 or more in 7 days, it alerts you in the bell, by email and, if you accepted, by WhatsApp. You see them in Products, under "See what they asked for", grouped by product; if one doesn't apply, tap "Doesn't apply" and the product leaves the list.
By email
In Notifications, Email notifications sends an email when your AI seller closes a sale and when a person needs to take over the conversation. You can add several emails.
On screen
When an order comes in, the dashboard shows an alert with the amount and the customer's name, and a button to open it. In your account you can turn on a sound for every new order and browser notifications. On your phone, the bottom bar counts new orders.
With the dashboard open, when a customer writes in a conversation that needs a person and nobody has answered, the New unanswered message alert shows up, with View conversation to open that chat.
Sound and browser notifications
The Notification sound plays a cash-register sound when a new order comes in. It starts on and is saved per browser: you change it in the bell or in In-app notifications. Browser notifications are turned on from the bell; if you blocked them, allow them again in this site’s permissions in your browser.
| Setting | Where it is | Applies to |
|---|---|---|
| Email notifications | Settings, in Notifications | Your whole business |
| Notification sound | The bell or In-app notifications | That browser |
| Browser notifications | The bell | That browser |
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