Shalom
Shipping with Shalom in Peru: the agency your seller finds in the chat, registering guides from Orders with YA! Pro, the guide on the order and Shalom's services.
On this page
With Shalom you ship your orders across Peru. With the 2.0 seller and the Shalom shipping option on, on every plan your seller finds the destination agency with your customer in the chat and saves it on the order. Connecting your Shalom Pro account and registering guides from Orders is part of YA! Pro and above, free trial included; on Free, Light and Starter you see the invitation to upgrade. Freight is paid from your Shalom Pro balance.
What you need
Country
Peru businesses only.
Shalom Pro account
The same as on pro.shalom.pe. Freight comes out of its balance.
Plan
Register guides YA! Pro and above, free trial included
Agency in the chat Every plan, with the 2.0 seller
How it works
1. Add the template
In Shipping & timing.
When Once
2. Connect Shalom Pro
In Orders.
When Once
3. Your customer picks an agency
Your seller shows it in the chat.
When On each sale
4. You register the guides
Several orders at once.
When When you ship
The agency in the chat
With the 2.0 seller, your seller asks your customer for their department, province and district (never the exact agency name), shows the nearest Shalom agencies with their address and a landmark, and saves the one they pick on the order. If it finds none, the order arrives with Agency missing and you pick it when registering the guide; if the customer described it in their own words, we suggest one. An order's destination agency can be viewed and changed on every plan.
Agency search in the chat works with the Shalom template in Shipping & timing. A custom shipping option named «Shalom» does not turn it on: those orders arrive without an agency.
The Shalom option in Shipping & timing asks your customer for name, phone, DNI, city and pickup agency.
Registering guides
Shalom connects with the same email and password as pro.shalom.pe. With the account connected, you register guides for several orders at once from Orders: each order carries its destination agency, its box, ground or air (if the agency takes air) and its own pickup key. Before registering you see the total, paid from your Shalom Pro balance. At the end, each order has its guide number and key, with labels to stick on the boxes and an Excel file. If one guide fails, only that one is retried.
Before you register
Four things are worth knowing before you register. Shalom asks for your customer's DNI: if it is missing, ask for it in the chat or take the order out of the batch, and it stays for later. If the packed box is bigger than the one you chose, Shalom charges the difference. If the chosen agency does not match the customer's address, the row warns you so you can confirm it. And nothing is registered until you tap Register: you see the total first. Your origin agency is saved for next time, and you pick the box for all orders or order by order.
Collect at destination and insured shipping
When registering you can add two Shalom services. Collect at destination: Shalom charges your customer at the agency; cash-on-delivery orders only, with Cobro Seguro on in your Shalom Pro account. Insured shipping: covers loss or damage, from S/ 5 per guide; it is paid within 2 hours or Shalom voids the insurance.
Time to drop the package
You have 24 hours to drop the package at your origin agency. If it does not arrive in time, Shalom voids the guide and marks it «Eliminado por tiempo».
The guide on the order
Each registered order shows its Shalom guide in Shipment information: guide number, code and pickup key. The key does not reach your customer on its own: Copy message for the customer gives you the message with the guide, the key and the agency where they pick it up with their ID, for you to send.
Every guide you register from yavendió! also shows up in Shalom Pro, under Mis envíos pendientes. Your customer picks up the package at their agency with their DNI and the pickup key.
If something goes wrong
I do not see the button in Orders
Generar guías con Shalom shows up in Orders for stores in Peru, and registering guides needs the Pro plan or higher, including the free trial.
Shalom does not accept my email or password
If you see Shalom rechazó tus credenciales, connect again with Reconectar cuenta, using the same email and password you use on pro.shalom.pe.
The seller does not search for agencies
Agency search in the chat works with the Shalom template in Shipping & timing. A custom shipping option named «Shalom» does not turn it on: those orders arrive without an agency.
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